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Whats going on at WSI Sarens LTM1350 Options · View
birdman
Posted: Friday, March 21, 2014 10:40:55 AM
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Location: Lancashire England
Hi Guys,

I don't normally use the forum to vent my disappointment when I have problems with models, but this is just a joke WSI are taking the p*** with there quality control, when I ordered the Sarens LTM1350 one had to wait for ages due to problems with this in mind I thought that when my model arrive it would be perfect, after all WSI said they had re-engineered the model due to the number of complaints from the first run, you can imagine my disappointment when my model arrived and started to assemble, anyway I am rambling on let the photos do the talking.

What is going on here? aren't the pendents meant to be tight


The quality of fixings just not good enough WSI need to have a re-think








There were a couple of other problems, but they were sorted with a bit of super glue, but still having paid over €300.00 you should not have to do repairs on a new model straight out of the box, until WSI quality improves this is the last model I will buy from WSI this is happening far to often. I know the problems with WSI quality has been raised before many times on the forum, but they don't seem to take much notice of what customers are saying.

Very disappointed

Steve
Zilla
Posted: Friday, March 21, 2014 11:02:52 AM
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Location: Darnestown, Maryland
I have mine in transit now and I am concerned about the quality. We waited long enough for the silly thing and it should be perfect. Is any of the other liveries seeing the same issues with this crane?



Greg
Paul R
Posted: Friday, March 21, 2014 11:38:24 AM

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Location: Lincolnshire
Steve,
I have not yet rigged my Sarens LTM 1350-6.1 but am now going to when I get home! Mammoet version has the problems you've noted, or at least mine does. The Schmidbauer has the correct length pendants as does the NQ Group and Emil Egger version. I am now wondering if the Sarens version is part of the old batch seeing how long it was delayed, or if you have just been unlucky?

Future models such as the Felbermayr and H N Krane will be re-engineered again as they will also have the

Agreed on the fixings though.

Paul R
birdman
Posted: Friday, March 21, 2014 11:47:03 AM
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Location: Lancashire England
Hi Paul,

Yes I had the same problem with my Mammoet version resolved it by removing the short length of pendant from the main pendants, I was under the impression that this issue had been resolved, like you say other models are now OK after all it had been delayed for so long, so what where the issues?

Steve.
Paul R
Posted: Friday, March 21, 2014 11:56:13 AM

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Location: Lincolnshire
Do you mean issues with the model being delayed?

Paul
birdman
Posted: Friday, March 21, 2014 11:58:44 AM
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Location: Lancashire England
That's correct Paul.
Paul
Posted: Friday, March 21, 2014 12:05:53 PM

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Joined: 10/7/2005
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Location: Shetland
I've pretty much stopped buying WSI until I see a vast improvement with these issues.

I would like the new Sarens Luc Annaert Scania but there just seems to be continued horror story after horror story with WSI models so I can't be bothered with taking the chance and it arrivng in a mess or in bits then the additional cost of sending it back and then hoping the replacement will be okay.....

As you say Steve, 300 Euros and it arrives in that state......

Scania V8. The best sounding truck in the world.

craneman
Posted: Friday, March 21, 2014 12:09:52 PM

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Joined: 7/20/2005
Posts: 336
Location: Alberta Canada
Not to hijack your thread, but I just received my Tonkin Kobelco CK2750G and I had to send it back, none of the holes lined up to pin the carbody weight tray to the carbody, and the holes did not line up on the track frames either, there was excessive paint buildup on the carbody so I removed some of that and it still didnt help. I'm no modeler, I have no skills, so to get models like yours and have to start modifying such small parts is frustrating and very dissapointing after waiting so long to get it only to have to fix it or if your like me send it back, wait even longer and get a replacement. Also when trying to assemble such parts and they dont fit well or not at all there is a huge risk of breaking other parts off the model in the process.

craneman
AZ2RAIL
Posted: Friday, March 21, 2014 12:12:20 PM

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Location: Arizona
Interesting subject. I have two 1350's, but have not rigged them yet, so I took out my Ocean Traders version and checked it out. Looks like the pendant lines will be fine once I adjust the tension. As far as broken parts, I have 23 cranes and have yet to buy one that has hot had to be repaired one way or another. These things get kicked around a lot in transit.

Same subject, but different crane. I have a 18000 crawler crane with two different length pendant lines. One is tight, the other sags. Looks strange.
Paul R
Posted: Friday, March 21, 2014 12:47:26 PM

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Location: Lincolnshire
birdman wrote:
That's correct Paul.


I do not know the details but it involved a court case between WSI and IMC that had to be sorted before they were allowed to ship.

Paul
peterf
Posted: Friday, March 21, 2014 1:12:21 PM

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Location: scotland
my sarens 1350 has the same problems with the pennant lines

http://www.flickr.com/photos/10069306@N07/
DumpsterToy
Posted: Friday, March 21, 2014 1:56:38 PM
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Joined: 8/9/2002
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Location: worthington, ohio
This probably like comparing apples to oranges, but I have purchased many Classic cranes and drag lines, and have never had any problems. I have a WSI Mammoet 1500 and a Classic 999 that have never been out of the boxes due a lack of space. Got rid of 3 Classic Cranes- gave them to our son in law. He sells Link Belt Cranes- so hopefully I will get these two new machines on display soon.


Dave aka dumpster
Newcrane
Posted: Friday, March 21, 2014 4:16:35 PM

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Well that's disappointing to hear. I agree as someone stated earlier, the Sarens may have been produced as one of the early batches and just sat around till WSI-Sarens issue was resolved.
Mr Ed
Posted: Friday, March 21, 2014 4:45:48 PM
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The new Sarens Luc Annaert is perfect, the Kenworth and LTM are crappy.

LTM and Kenworth pictures
stegro84
Posted: Friday, March 21, 2014 5:53:21 PM

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Posts: 233
Location: Cumbria UK
All this is pretty saddening, mine needed an outrigger pad, rear light cluster and rear bumper bar glueing back on.

Can't believe how much of a mess yours is Mr Ed.

Stephen.
gbarnewall
Posted: Friday, March 21, 2014 6:32:57 PM

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Location: Dublin Ireland
My 1350 was perfect.... haha just kidding, BUT! not as bad as I was expecting,"Convoi Exceptionnel" warning sign was lying in the box and it had pulled the blue paint underneath off,amazingly that was the only damage,I had to assemble the y guy without the small 30mm or so long pendant pieces,I don't know if this will shorten it up so as to give a 90 degree angle,

Oh I thought the assembly instructions could have been clearer

Its like playing Russian roulette with 6 in the chamber when buying WSI

Why is "phonetically" spelt with a "ph"?

... It's better to be silent and thought a fool, then to speak up and remove all doubt

The complex of Newgrange was originally built between c. 3100 and 2900 BC,[2] meaning that it's aproximately 5,000 years old. According to Carbon-14 dates,[3] it is more than 500 years older than the Great Pyramid of Giza in Egypt, and predates Stonehenge by about 1,000 years.

cranedude07
Posted: Friday, March 21, 2014 9:25:46 PM

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Location: Louisville
I have one of the very first 1350s, mine had the same issue with the pendants, they made the longer straps too long, if you don't want to send it back, a solution is to remove the shortest pendant, once removed, connect the rest together and the angle on your Y-guy will be right, I did this to mine and it's fine now.
I probably should have sent mine back a long time ago and waited for a new batch but sounds like they still have issues. Don't know why wsi is having so many issues with the 1350, the 1500 is almost perfect
Hope it gets resolved

Brandon

my youtube channel
My Facebook Page
birdman
Posted: Friday, March 21, 2014 10:16:51 PM
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Joined: 8/9/2005
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Location: Lancashire England
cranedude, gbarnewall that is how I sorted out the problem with my first 1350, but WSI knew of this problem, so why should we have to resolve the problem, after all not all of us have the tools or the skills to carry out removal of the short pendant, you don't buy a new car or washing machine with a fault the manufacturer hoping that you will repair it yourself, it is time WSI took responsibility of there quality control, until such time I for one will not be buying another WSI model.

Steve.
cranedude07
Posted: Friday, March 21, 2014 10:44:16 PM

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Location: Louisville
very true, they had well over a year to sort out the issues since i got mine. i got a facebook friend that recently got a brand new unopened PTC DS from the mammoet store and he opened it up and it was missing the whole cab/container, wsi never put it on. and an eyelet was broke where the tip section of the jib attaches, also not found in the box. seems to me they only have issues with their crane models, i havent heard much issues with the trucks besides maybe a loose mirror or decal.
also my pendant broke away from the y guy too, the rivets barely hold together, i drilled out the broken rivet and replaced it with a nut and bolt supplied, but had to take the wing apart to reattach the pendant, and had to grind down the head of the bolt some so the drum inside didnt interfere

they seriously need to rethink their QC. like mentioned above, its a luck of the draw if you get a perfect model or a disaster in a box Not talking

Brandon

my youtube channel
My Facebook Page
evdew
Posted: Saturday, March 22, 2014 12:56:42 AM

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Location: canada
I am going to stick up for wsi a bit here, i own an ltm1350 in mammoet which had the pendant issue like everyone else but other than that nothing worth compaining about and a 1500 mammoet and roxu that both came with no issues at all. i also own an ltm1800 by ycc which i payed twice as much for and the models from wsi give it a pretty good run especially considering its half the price. Is it really the end of the world that we have to take a little pendant out to make it sit right? i mean yes wsi should have this one figured out by now but overall they are pretty damn nice models and i for one am pretty happy there is a manufacturer out there producing these for us.
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