Please excuse me if I have posted in the wrong forum.

I had ordered a model from TTC Diecast based in Derby, UK and apart from a curt mail saying that I have paid wrongly for the article to be shipped to India, I have had no reply from them regarding posting of the parcel or the tracking number. Repeated requests have been stonewalled. I did pay the difference in the postage fees.

Has anyone here dealt with them before and can vouch for their credibility. They seem like a well run establishment with good presence on social media.

Thanks in anticipation of a reply.

I asked kindly for someone to post links in a post. 722 people and not one could lift a finger to do so.

Get use to it. If your post doesn't have flashing lights,the newest toy or if it's not same ole topic. Doomed to getting response.

I wonder how many readers remember to breath while reading...

Order from DHS . Chuck won't do you wrong .

---

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Thanks for the replies guys. Very much appreciated. I would definitely order from DHS if I was in NA or Europe. Importing models to India from the US turns out to be very expensive and even more so if customs get wind of the goodies in the post. Customs duties are not a problem but since the appraisal is outsourced, I fear damage to the models.
Looks like I will have to get help of PayPal to resolve my problem.

TTC is the new trading name,for Loughborough model centre.Which is probably why they are unheard of.They do seem to be a good retailer,and have sold online,and delivered a large number of railway items.You may have had a unique experience.I am sure that if you contact them,they will rectify,and sort out any problems.You can usually track a parcel while it is in the country of origin,for instance,I can track a delivery from a shop in Germany,DHL will handle it while it is in Germany,but as soon as it has been passed to Parcelforce,in the UK,(part of the global delivery network)I can no longer track it.

Maybe the 420 people who viewed your thread have not heard of them,have not dealt with them before, cannot vouch for their credibility and have never known who they were. So did not comment purely because they deemed it was prudent, not to comment on something they did not know about.

Please don't take it in the wrong sense.
What I meant was that if 420 people had seen the thread and if those are 420 unique views, there could have been chances that atleast a few must have had purchased from them.
Michael, no doubt about WSI quality. I could get them everyday and twice on a Sunday. I collect 1/18 cars and was pushed down the 1/50 slope by a cousin who first gifted me a WSI Volvo 6x4. From there on, I have slowly added a few more. Lack of proper display and storage prevents me from going gung-ho with cranes and construction.

Just never heard of them so no reply.

Thanks all for the replies and concern. In continuation to the saga, I opened a case in PayPal and the seller finally answered today. Following is his reply:

Hi Winston, sorry there was a misunderstanding with the postage on these models, i can see that this has been paid, so the models can be shipped. unfortunately i cant ship whilst the is a paypal case on the item, as paypal have my money. so in effect i haven't been paid.. please cancel the dispute and i will post tomorrow with a tracking number. if there is still a problem in a week or so, then you are free to open another dispute.
sorry for the misunderstanding.. but we can sort this straight away,

- TTCDIECAST.COM, Wednesday 1 November 2017 at 4:34:08 p.m.

I need your advice. Is there truth in his reply. If I close the dispute for now, can I still open a dispute if he has not kept his word.
Sorry for so many questions. Never had I to face such a problem before in all my collecting years.

So should I cancel the dispute?
Edit: I have only opened a dispute.not escalated it to a claim.

Thanks for your advice Michael. I will cancel it for now. Hopefully this is the end of issue.