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Rank: Advanced Member
Groups: Member
Joined: 6/1/2006
Posts: 4,065
Location: Dublin Ireland
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birdman wrote:cranedude, gbarnewall that is how I sorted out the problem with my first 1350, but WSI knew of this problem, so why should we have to resolve the problem, after all not all of us have the tools or the skills to carry out removal of the short pendant, you don't buy a new car or washing machine with a fault the manufacturer hoping that you will repair it yourself, it is time WSI took responsibility of there quality control, until such time I for one will not be buying another WSI model.
Steve. Steve I could not agree more,this is the number one factor I think,WSI have noooooo problem what so ever in taking our money,which is 100%,maybe in future we should send them for a £100 model, 4 £20 notes and a piece of paper with £20 scribbled on it,you wouldn't have to wait too long about hearing from their legal team, It annoys me also to hear collectors say,just do this to fix it,or just do that to fix it,or I disassembled my model and rebuilt it,you should never have to touch it,regardless if you are a master model builder or not,basically we are letting these companies away with murder and our hard earned cash,I might sound harsh now but if they can't guarantee a top quality 100% model and do nothing to improve on their blatent issues then maybe they deserve to under, I am fully aware there are people out there with huge WSI colections who have never had issues but that should be the same with everyone in my eyes,where are the NZG,Conrad, etc issue threads? Today forums and reviewers like Cranesetc are fantastic,I used to see a model in a tiny thumbnail and click buy,but not anymore,unbiased reviews are the way forward,give credit where credit is due and criticize when needed
Why is "phonetically" spelt with a "ph"? ... It's better to be silent and thought a fool, then to speak up and remove all doubt The complex of Newgrange was originally built between c. 3100 and 2900 BC,[2] meaning that it's aproximately 5,000 years old. According to Carbon-14 dates,[3] it is more than 500 years older than the Great Pyramid of Giza in Egypt, and predates Stonehenge by about 1,000 years.
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Rank: Advanced Member
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Joined: 6/1/2006
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Location: Dublin Ireland
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Evdew If you get a 100% perfect model from the box then WSI are doing their job,to be even carrying out the smallest mod means they are not doing their job,these models are designed on CAD systems and should be numerous mocked up resin or plain diecast versions to make sure they have moulds correct,geometry correct,lengths,fit and finish correct, I have worked in the manufacturing industry and it is not hard,you test and mock to make sure you get it right,then you release it,have numerous QC checks every so often and everyone gets a perfect product,simple,
The broken mirror,visor,warning signs is another issue that WSI have claimed for themselves,PACKAGING!!! you know a high detail model will be delicate so don't throw it in a moulded plastic shell,as for the foam packed models they still have work to do when you see horrific pics of unlucky collectors with coke drum sets etc
Why is "phonetically" spelt with a "ph"?
... It's better to be silent and thought a fool, then to speak up and remove all doubt
The complex of Newgrange was originally built between c. 3100 and 2900 BC,[2] meaning that it's aproximately 5,000 years old. According to Carbon-14 dates,[3] it is more than 500 years older than the Great Pyramid of Giza in Egypt, and predates Stonehenge by about 1,000 years.
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Rank: Member
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Joined: 1/29/2014
Posts: 83
Location: canada
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I do agree that they should be fixing these things i cannot argue with you there, but from the sounds of it the new versions they are fixed for the 1350 and these are still an older batch. my 1350 only had the pendant issue and the 1500 is perfect, both mine are anyways, pulled them out of the box and set them up with zero modification and no parts missing. To say they should be going under because you have to take one short piece of pendant out or glue a mirror back is an overreaction, nobody is rebuilding an entire model and you dont have to be a master model builder to do this....Maybe i have just been lucky, but im just sharing my experience as my wsi models have made me very happy and i would not hesitate to pull the trigger on another one.
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Rank: Advanced Member
Groups: Member
Joined: 6/1/2006
Posts: 4,065
Location: Dublin Ireland
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evdew wrote:I do agree that they should be fixing these things i cannot argue with you there, but from the sounds of it the new versions they are fixed for the 1350 and these are still an older batch. my 1350 only had the pendant issue and the 1500 is perfect, both mine are anyways, pulled them out of the box and set them up with zero modification and no parts missing. To say they should be going under because you have to take one short piece of pendant out or glue a mirror back is an overreaction, nobody is rebuilding an entire model and you dont have to be a master model builder to do this....Maybe i have just been lucky, but im just sharing my experience as my wsi models have made me very happy and i would not hesitate to pull the trigger on another one. Not to deflect away too much from the 1350 subject but issues have haunted them from waaaay back,their model trucks,there was one broken clean in half,melted cab interiors,hole side decals missing,trailers in pieces,actually in 2 halves,head boards broken off, and these are just the ones I can remember off the top of my head,other model manufacturers don't come close to WSI's record, If that was a company making cars,tv's clothes they would have gone under long ago. Models should arrive in perfect order,I don't give pats on the back for that,thats the aim of making a product,but maybe we should be giving WSI praise for this
Why is "phonetically" spelt with a "ph"? ... It's better to be silent and thought a fool, then to speak up and remove all doubt The complex of Newgrange was originally built between c. 3100 and 2900 BC,[2] meaning that it's aproximately 5,000 years old. According to Carbon-14 dates,[3] it is more than 500 years older than the Great Pyramid of Giza in Egypt, and predates Stonehenge by about 1,000 years.
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Rank: Member
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Joined: 1/29/2014
Posts: 83
Location: canada
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I think im being misunderstood here, i do not think its OK for these models to come like that, I just dont think the pendant issue is as big as its being made out to be and that I have had good experiences with my wsi models and they are not all bad. I have personally had a worse experience with my ycc models then my wsi, i realize thats not a normal occurence, also you cant compare cars clothes and tvs to model cranes, everyone owns those things and most people dont even know these models exist.
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Rank: Advanced Member
Groups: Member
Joined: 1/7/2014
Posts: 213
Location: Arizona
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While my cranes all seem to be good[knock on wood] I feel that wrong pendant lines are a big thing. This is a quality control problem at the assembly/packaging level. Or worse, nobody bothered to check parts before production was ok'ed.
As for broken or dislodged parts. The finer the detail, the smaller the part. The smaller the part the more chance things get broken or dislodged in transit. Hell, I've broken parts just unpacking things. And I am a firm believer when I say the transporter is not afraid to toss boxes. So I'm not to quick to gripe about the manufacture or dealer for some loose parts. Of course, the answer to this problem is to go the dealers store and buy an assembled one.
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